At Prospera Accounting, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, protect, and disclose information obtained through our website and services. By using our website and engaging with our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect both personal and non-personal information to provide our services effectively and improve your experience. The types of information we may collect include:

• Personal Information:

  • Name, email address, phone number, and business details
  • Billing information such as payment details
  • Tax IDs or other relevant information required for accounting and payroll services

• Non-Personal Information:

  • Browser type, IP address, and website usage data
  • Cookies and tracking information for website performance

2. How We Use Your Information

We use the information collected to provide, improve, and customize our services. Specific uses include:

• Managing your accounts, invoices, payroll, and tax filings
• Responding to inquiries and offering customer support
• Sending administrative emails, service updates, or notifications
• Personalizing user experiences and improving our website functionality
• Complying with legal, financial, and regulatory obligations

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share information in the following instances:

• With Trusted Service Providers:
  We partner with third-party providers like QuickBooks Online, Gusto, Bill.com, and others to help deliver our services effectively. These providers are required to protect your data in compliance with applicable laws.

• For Legal or Regulatory Requirements:
  We may disclose information if required by law, regulation, or to protect the rights of Prospera Accounting.

• With Your Consent:
  In cases where we need to share information beyond what is outlined here, we will request your explicit consent.

4. Data Security

We take the security of your data seriously and implement industry-standard measures to protect it from unauthorized access, disclosure, or misuse. Some of these measures include:

• Encryption: We encrypt sensitive data both in transit and at rest.
• Access Control: Only authorized personnel have access to your information.
• Cloud Security: We use secure platforms such as QuickBooks Online and GSuite, which offer built-in protection and compliance with global standards.

While we take all reasonable steps to secure your information, please note that no system can guarantee complete security. If you believe your data has been compromised, please contact us immediately.

5. Your Data Rights

Depending on your location, you may have certain rights regarding your personal data under GDPR, CCPA, or other privacy laws. These may include:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You have the right to correct any inaccuracies in your data.
• Deletion: You can request that we delete your data, subject to legal or regulatory requirements.
• Objection/Withdrawal: You may withdraw your consent to data collection at any time.
• Portability: Request that your data be transferred to another service provider.

To exercise these rights, please contact us at info@prosperaaccounting.com.

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies help us understand how visitors use the site and improve our services. You can control the use of cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before providing any personal information.

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. When your data is no longer needed, we securely delete or anonymize it.

9. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have received such information, please contact us, and we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will notify you by updating the “Effective Date” at the top of this policy. Continued use of our services after such changes indicates your agreement with the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data rights, please contact us at:

Prospera Accounting
Phone: 407-205-2757
Email: info@prosperaaccounting.com
Address: Clermont, FL